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Terms of Service v2.0 — March 2026

Last updated: March 29, 2026  |  Effective date: March 29, 2026
Compliant with: Romanian Civil Code, EU Consumer Rights Directive 2011/83/EU, Digital Content Directive 2019/770/EU, EU Digital Fairness principles, Romanian Law 365/2002

These Terms of Service ("Terms") govern your use of the Typiq desktop application and website typiq-app.com, operated by SIBSTIL DOORS SRL. By downloading, installing, or using Typiq, you confirm that you have read and agreed to these Terms.

1. The Parties

Provider: SIBSTIL DOORS SRL, Str. Oștirii, Nr. 6, Sc. B, Et. 7, Ap. 73, Mun. Sibiu, România. J32/358/2009, CIF: RO25411699. Email: sibstil@gmail.com
User: Any individual or organization that downloads, installs, or uses the Typiq application.

2. License Grant

Subject to payment of applicable fees and compliance with these Terms, SIBSTIL DOORS SRL grants you a non-exclusive, non-transferable, limited license to install and use Typiq as follows:

Trial (Free): 30 minutes of active usage on one device. No payment required. No credit card needed.
Personal License — €9.90 (one-time): Unlimited use on one (1) device. Lifetime access. Free updates for life. No recurring fees.
Classroom License — €89/year: Use by up to 30 students within one classroom. Includes teacher dashboard and progress reports. Annual renewal required.
School License — €399/year: Unlimited students within one school institution. Includes full admin panel, class management, and priority support. Annual renewal required.

3. Digital Content — Your Rights (Directive 2019/770/EU)

As the supplier of digital content (software), we are required under EU Directive 2019/770/EU to ensure that Typiq:

  • Functions as described and as you reasonably expect
  • Is kept up to date and secure during the period of use
  • Is free from defects that prevent normal use

If Typiq does not conform to these requirements, you are entitled to a remedy (repair, replacement, or refund) under applicable consumer law. See Section 8 for our update and support commitments.

4. Restrictions

You may not:

  • Copy, redistribute, resell, or sublicense the application or license keys
  • Reverse engineer, decompile, or disassemble the application
  • Remove or alter any copyright or proprietary notices
  • Use the application for any unlawful purpose
  • Share a single license key across multiple devices beyond the permitted tier
  • Attempt to circumvent, disable, or interfere with the trial or licensing system
  • Use the application to develop competing products

5. Trial Period

Typiq offers a 30-minute free trial measured in real-time usage (time elapsed while the application is open and active). The trial is limited to one trial period per device, determined by hardware fingerprint. After the trial expires, a license must be purchased to continue. The trial is provided free of charge with no obligation to purchase.

6. Pricing and Payment

All prices are displayed inclusive of applicable VAT where required. Payments are processed securely by Stripe. We do not store payment card details.

LicensePriceTypeRenewal
Personal€9.90One-timeNever — lifetime access
Classroom€89.00Annual subscriptionYearly
School€399.00Annual subscriptionYearly

Annual subscriptions will not auto-renew without your explicit action. You will receive a renewal reminder 30 days before expiration.

7. Refunds and Right of Withdrawal

EU Right of Withdrawal: Under EU Directive 2011/83/EU, EU consumers have the right to withdraw from a digital content purchase within 14 days without giving any reason, provided delivery has not yet begun with their explicit consent. By downloading and installing Typiq, you consent to immediate delivery and acknowledge that the right of withdrawal expires upon download.

Our Policy (exceeds legal requirements): We offer a 30-day money-back guarantee for all license types, regardless of the above. If you are not satisfied, contact us at sibstil@gmail.com within 30 days of purchase for a full refund, no questions asked. See our Refund Policy for details.

8. Updates and Security

In compliance with EU Directive 2019/770/EU on digital content and the EU Cyber Resilience Act (CRA) framework:

  • We commit to providing security updates for Typiq for a minimum of 3 years from the date of purchase for Personal license holders.
  • We will notify users of critical security updates within a reasonable timeframe.
  • Feature updates are provided at our discretion and are free for Personal license holders.
  • If we discontinue Typiq, Personal license holders will receive at least 12 months' notice.

9. Device Transfer

Personal licenses are tied to one device via hardware fingerprint. If you replace your device, contact sibstil@gmail.com with proof of purchase and we will transfer your license to the new device free of charge within 5 business days.

10. Intellectual Property

Typiq, including its design, code, content, brand, and trademarks, is the exclusive intellectual property of SIBSTIL DOORS SRL. Nothing in these Terms transfers any intellectual property rights to you. The name "Typiq" and the Typiq logo are proprietary marks of SIBSTIL DOORS SRL.

11. Disclaimer of Warranties

To the extent permitted by applicable law, Typiq is provided "as is." We make no warranties beyond those required by applicable mandatory consumer law (including EU Directive 2019/770/EU). We do not warrant uninterrupted operation or that the application will meet every specific requirement.

12. Limitation of Liability

To the maximum extent permitted by Romanian and EU law, our total liability for any claim arising from your use of Typiq shall not exceed the amount paid for your license in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits our liability for death, personal injury, fraud, or any other matter where limitation is prohibited by law.

13. Governing Law and Disputes

These Terms are governed by Romanian law. For B2C disputes with EU consumers, mandatory consumer protection laws of the consumer's country of residence apply where they provide greater protection. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr. We are willing to resolve disputes amicably via email before any formal proceedings.

14. Changes to Terms

We may modify these Terms. Material changes will be communicated via email at least 30 days before taking effect. Continued use after that date constitutes acceptance. You may terminate your license and receive a prorated refund if you do not accept material changes.

15. Contact

SIBSTIL DOORS SRL — sibstil@gmail.com

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Typiq is a professional desktop application for learning and mastering touch typing. Available for Windows, macOS, and Linux.

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